Wow! The GEEKS have won my over as a loyal customer. Not only were they able to salvage my photos from a decade old laptop, they did it within an hour and with a smile. Thanks GEEKS!
-- Andy Revs
Clovis, CA
Eric was great! I couldn't turn on the camera on my computer and he showed me in just a few seconds! Great service, thanks!
-- Regina Johnson
Fresno,Ca
Brought in my Dell computer, outlook express spell check was only working in french. Very nice gentleman Dan, he fixed the problem in a matter of minutes. Great Great sercive and I'm back in business, bonus no charge fee this time.
-- Deborah McGlanflin
Clovis,Ca
The Geeks are very professional and speedy! I would recommend them to anyone looking for someone to do a quick but through job on thier computer. It took them less than a week to diagnose and repair my computer.
-- Jessica Kliewer
CSU Fresno Nursing Student, Auberry, CA
I have had The GEEKS work on both my desktop and laptop. Each one had a unique and difficult problem to solve. The GEEKS were able to fix each computer in a timely and professional manner. They even had to research a couple of the problems. I am happy with the results and all the work they have done. I will return and recommend them to friends.
-- Pam Mighaccio
Fresno,Ca
My Relationship With My Previous Computer Guy Was Like Having A Monthly Root Canal…
I wasn’t given any clue as to the value I was receiving for the amount of money I was spending. I felt like I was being tapped as a resource. This guy gave me lots of double speak, and no real explanation of what I was being charged for in real human terms. I switched to Jay and The Geeks™ and I couldn’t be happier. To date, he has saved my group $49,742.00 just by providing the proper computer service!
-- John Ostlund
Owner, KJWL/KYNO Radio
http://www.940kyno.com/
I would like to recommend The GEEKS to anyone who has computer troubles. They are all real good techs and are very understanding people. They have given me back my hope towards computers. Very kind, considerate, and compassionate people.
-- Lisa Livaudais
Fresno,Ca
Had a major concern about my laptop. Heard radio ad and I prefer to do business locally, so I tried "The Geeks" in Clovis. WOW!! Service extremely prompt, courteous, honest and sincere. Took care of my concern on the spot! Plan on doing business with them and highly recommend them to anyone with computer problems and/or concerns. Thanks Geeks!
-- Fred Filipponi
Planned Maintenance - City of Fresno, Fresno, CA
I am very please with the worked performed by The GEEKS. Approximately one year ago, they cleaned up my desk top pc after it became non-operational because of a virus. They were very cordial to work with, and the repair service was reasonable.
On September 15, 2009, I took my HP laptop to THe GEEKS because it was not performing as it should. The gentleman at the counter spent 10-15 minutes working with it and it appeared that he had corrected the problem. He would not accept payment for his services. I took the computer home and after working with it for awhile, it developed the same symptoms. I returned to the shop, and this time he downloaded new monitor driver software. Again he would not accept pay for his services. I truly appreciate the way he works with his clients, and I am impressed with his ability to slove technical problems.
Based on my experience with THe GEEKS, I highly recommend them.
-- Ken Moshier
Clovis, CA
Jay & The GEEKS Staff,
This is a quick thank you for helping resolve my computer problem in a very timely & professional manner. I had brought my laptop in yesterday to get some help finishing up a reinstallation of windows. Since my laptop was out of commission, I also needed to have a file converted from pdf or power point over to an mp4 so that i could use my IPhone to conduct a presentation i was asked to gice at the last time. Thankfully, even though the file conversion was not able to be done, my laptop was finished well ahead of my expectations and my presentation went off flawlessly. Leslie was responsive with my request and Dan handled everything quickly. This experience was, of course, in stark contast to the lack of help I recieved from my own company tech support. Thank you all for helping me. Your services exceeded my expectations and I will happily recommend you all to others in need of computer help.
-- Matt White
Fresno,Ca
i brought my computer in for internet connection problems. The GEEKS checked my computer while waiting and did not find any problems and suggested i reconnect to comcast. They charged me nothing, the service was friendly I would be more than happy to recommend The GEEKS to my friends.
-- Trinidad Garcia
retired, Del Ray, CA
Came in with a "crashed" laptop, i put it on the magic counter and it was fixed. Chris was a delight and I will certainly return for my computer service.
Thank you!
-- Kathy Ferguson
Fresno,Ca
I brought my laptop in to see why the mouse pad, button and pointer were so sensitive. Jay showed me how to disable the tapping feature. I appreciate the help very much.
-- Bonnie Bramlett
Fresno,Ca
I entered the store with a laptop that would not turn on. Jay Petersen attended to my problems. He assesed the problem, disconnected the power cord and battery. He re-connected everytihg and powered up succesfully. He patiently explained the problem. You have no idea how important my laptop is in my life. He took a bigt load off my mind. Thank you so much.
-- Miriam Tejada
Self Employed, Clovis, Ca
These guys saved my butt!
I needed an important paper printed and was not able to do so on my computer due to incompatabily of computer to printer. They printed it for me and I got to turn my papaer in on time. All for free. Thank you!
-- Sheri Melkonian
CSU Ag student, Fresno, Ca
Wade is awesome! He always is professional and knowledgeable. Very Punctual and friendly too! I would recommend him (and have) for any computer issues. My business has used him also, and everyone reports back happy!
-- Carrie Cortez
Fresno,Ca
Bill was so much help with my computer prpblem. He went the extra mile to solve my problems. Thank you thank you!
-- Sterling Electric
Clovis,Ca
You Can’t Beat The Type Of Service The Geeks™ Deliver.
Even though my company is not in Fresno (we’re in Southern California), I only trust The Geeks™ to service my network. Being able to take care of my needs from hours away requires a company to be state of the art, and that’s exactly what Jay’s company is. I used to have a different computer consulting company, but they were so technical in their terms. Jay’s entire staff uses non-technical terms to explain technical services. And they’re very thorough and proactive in their approach. They build my systems to last, and they service my network the same way. Other computer experts have even commented on how well The Geeks™ do. They’re not in the business to fix a computer, they’re in it to prevent and fix problems and find permanent solutions. The Geeks™ have been fantastic!
-- Doug Apple
Owner, Apple Power Utility
Great service is a broad term that encompasses accurate communication, prompt response to request and fully explained estimates and results. The Geeks absolutely met my expectations! They give smiles, warm welcomes, casual conversation and empathic listening to clients frustrations with the understanding it is the technology we are frustrated with. They do not take it personally. They will give me status updates when prolonged separation from equipment is necessary. When possible, they explain how to avoid these issues in the future. The Geeks strive for as quick a reunion with client and equipment and clear explanations and updates when longer separations are necessary. I know I’ve been treated fairly by The Geeks because I have trust in the provider. Pricing these services is difficult to the non "geek". I do EVERYTHING with my computer -banking, shopping, social networking, email. Do I approve? ABSOLUTELY!
-- Audrey Bartlett
Educator, Clovis, CA
Taking your computer for repair at The Geeks means not having to worry that the job is done right. They are very friendly and helpful. They make sure that client understands what they are talking about. I got a fast turnaround. I don’t like being without my computer. The product works the way it is supposed to, so now I can check my e-mail and go on line.
-- Rodger Ritchie
Retired, Fresno, CA
I came in thinking I would have to leave my laptop for several weeks but after explaining the problem Chris opened it up an dquickly fixed my problem. No second trop and ifriendly service you cannot beat that!
-- Glenda Dailey
Clovis, Ca
I must say The GEEKS are by far the best computer store I have ever been in. It is the employees which will make, or break, a company and yours are very good (beyond expectations). I would like to specificly name Bill Mortimer whose helpful attitude and knowledge has made me a loyal client.
-- Steve Huston
Fresno,Ca
On this 6th day of February 2010 I found The GEEKS services to be above level and excellent responce time. I recommend them to my friends and family.
-- Robert Charlton
works for URS services, Clovis,CA
I walked into The GEEKS and they found my problem in seconds. I will alwyas use them and so should you.
-- Mike Springer
Fresno, CA
It has been over one year since Wade fixed my computer and as always, He did an excellent job for me. Thanks again and I will continue to use The Geeks Computer Service!
-- Eber Stackpole
Fresno,Ca
Thanks for fast responsive service! What did not work coming in worked well going! Thanks GEEKS!
-- Mike Martin
Fresno,Ca
What a terrific job Jay did for me and my system!
-- Tom Morton
Clovis.Ca
Bill and Eric were a great help, THey were very kind and helped fix my laptop. I couldn't remember my password, The GEEKS helped me get it back! Thank you.
-- Andrew Grijalva
Fresno,Ca
Fast and efficient service, direct and to the point! Timely calls and lots of patience, even though I am less knowledgeable! Now I can get back to scheduling work shifts! Thanks!
-- Holly Lee
Sales Professional, Fresno, CA
The GEEKS Computer Service provided excellent service and didn't charge for a small repair. We will definitely come back if we have other computer concerns. Thank you very much!
-- Barbara Kutzner
Fresno,Ca
The GEEKS were able to get my computer tower cleaned up and ready to go in no time at all. The best part is that it was done during the holiday and caused me no inconvience at all. Their pleasent attitude and joyful demeanor really helped ease my cpmputer frustrations. Thanks
-- Jim Grace
Clovis, CA
I had a major concern about my laptop. I heard a radio ad and I prefer to do business locally so I tried The GEEKS in Clovis. Wow! Service was extremely prompt, courteous, honest and sincere. They took care of my concern on the spot! I plan on doing business with them and highly recommend them to anyone with computer problems and/or concerns. Thanks GEEKS.
-- Fred Filipponi
Planned Maintenance City of Fresno Parks, Clovis. CA
The GEEKS have been so helpful in servicing my computer many times! Not only have they been wonderful repairing my computer. They have been more than patient when I've had to call or come back in for help in operating my ssytem. I use The GEEKS for all my computer questions and repairs!
-- Nina Kenny
Business owner, Clovis, CA
The GEEKS, great service for all your home needs.
Thank you
-- Andrew Baker
Fresno,Ca
Jay rocks!!! He quickly fixed an error that came up when I logged on that prevented me from using my laptop. Customer service with Danielle on the phone really added to us wanting to come in. TV and radio advertisement works also! I couldn't imagine having a computer without The GEEKS! Thank you!
-- Gene Johnson
Madera,Ca
Thanks again for fixing my daughters computer. It is working perfectly again and I was more than satisfied with our service! We definitely will use The GEEKS again we need and will refer you to anyone who needs any computer help or repair.
-- Michael Shanahan
Fresno,Ca
Yay for The GEEKS! You saved my computer! I'm forever thankful! I'm looking forward to breakfast in bed with my laptop.
-- Barbara Parker
Sanger, CA
I needed help with my wife's computer. The person answering the phone was a pleasure to talk to and very prfessional at scheduling a service call, a great introduction to your company! Wade and Eric arrived on time, were very pleasant, quick, efficient and solved the problem very quickly. I had another knowledgeable friend struggle for two hours without resoultion. Thanks!
-- Astrid and Lewis Roberts
Fresno,Ca
Dan was very helpful to re-educate me after they worked on my computer in April. There were some issues that were different before they worked on my computer. He spent about 30 minutes to explain the newer issues. I would tell anyone who has computer issues to come in and see Dan or Matt
-- Debbie Wiswell
Fresno,Ca
I brought my computer in because it would not boot up but they were able to resolve the problem on the counter while i waited. I would recommend them 100% As A repair station for computers!
-- Ron Burcheid
Fresno,Ca
This is my first time using this company. I was very impressed with my rep, Matthew, and his suggestions. He was also very professional and most importantly, he was honest. Within my job i conduct customer service training to employees; this business exemplifies all of the positive aspects of great customer service! Thank you!
-- Esko Siipola
Clovis,Ca
I had problems opening a file. The tech helped me and gave me a website to go to in order to correct the problem. The Geeks were very knowledgeable.
-- Evan Leona
Fresno,Ca
I came in on the 24th because my wife dropped her laptop and broke it. Matthew was very helpful. He took only a few minutes and put it all back together. I couldn't have received better service. Thank you so much!
-- Brian Hayford
Clovis, Ca
Wade is patient and professional at each turn. They intimacy of one's computer information is in most cases "scary" and highly personal. Wade makes every effort to fix problems and then teach at the same time.
-- Diane Van Antwerp
Clovis,Ca
I brought my laptop into Chis and his advise was great. He fixed my problem very fast and will be back very soon for an overhaul. Thanks
-- Andrew Tobiasen
Clovis,CA
Excellent fast customer service! Thank you.
-- Sunny Drury
Clovis,Ca
All my dealings with the Computer Geeks Have been pleasantly positive. The staff at the counter is extremely friendly, helpful and honest. I highly recommend you to call them first if you have computer issues.
-- Jose Chaparro
Clovis,Ca
Wade did a good job! He answered all of my questions and I would have him back at any time as needed.
-- Charlotte Mcauliffe
Fresno,Ca
Great service, and very helpful. The GEEKS fixed the problem quickly and with a smiley. Definitely will return if I have any other computer troubles. and very stylish! satisfied customer.
-- Kim Sanders
Clovis, CA
Great service, did not hesitate to take a look at my laptop. I will bring in my laptop for service whenever needed. Friendly service, I will tell others about The GEEKS!
-- Gerardo Castro
Clovis,Ca
Thank you for a job well done. Your patience was really appreciated. We will continue to contact you in the future!
-- Wilma Hickman
Fresno, Ca
Service here is great Jay was very succcessful in trying to help my computer situation there awesome here.
-- Patricia Poule
Clovis,CA
The GEEKS went abouve and beyound in helping with my computer needs. Will come back as needed. Thanks
-- Steve Hale
Clovis,CA
The GEEKS were great help loading software and my printer to the the computer. They do great work and are very helpful with my questions.
-- David Rete
Clovis.Ca
I was not being allowed to access my AOL account for reason unknown. Mr. Petersen with The GEEKS assisted me in resolving the problem without hestitation. I thank him for his assistance and fixing the problem.
-- Melvin King
Clovis,CA
You are so accessible and always help me with all my computer needs. Quick turn around on my computer, and you always ease my mind. You are great!
-- Marissa Urrea
Urrea Appraisal Service, Inc., Fresno, CA
Dear Mr.Petersen,
This letter is to express my appreciation for the outstanding service I have received from The GEEKS store in Clovis.
Two years ago I bought a Dell desktop for my granddaughter to use for school. Although I have owned personal computers for 30 years, i have always loaded my own programs and done my own repairs and upgrades, this computer turned out to be a challenge. Due to software issues I have turned to The GEEKS for assistance three times in the past two years, On each occasion I have spent several hours trying to resolve the problems myself before bringing the computer to the store. In all three instances the staff of the Clovis store quickly resolved the software issues and the price for the service was very reasonable. In light of the time I spent trying to resolve the problems myself, I am especially grateful for the expertise of The GEEKS.
I have referred my daughter and sister-in-law to the CLovis store since my first visit. They are also very satisfied with the quality and cost of service received. Having quality computer support readily available is very reassuring since we rely on our computers for many different things. I am so confident in The GEEKS that I would be comfortable dropping a computer off with instructions to do whatever need to be done without even getting an estimate. I know that they will only do what is appropriate and the price will be reasonable.
Thank you for the exceptional service already received and the peace of mind in knowing The GEEKS are theree when we need them.
-- Luke Pope
Clovis,Ca
I recieved very helpful advice from Jay Petersen. He was able to diagnose my problem quickly and was extremley courteous. I would highly recommend them for any computer issues!
-- Zara Thomas
Clovis, CA
To whom it may concern:
My computer became increasingly difficult to log onto the internet. I took it to The GEEKS Shop on Clovis Ave., where I was greeted by a knowledgeable person with a friendly smile named Chris Preston, I explained to Chris what the computer was failing to do while Chris listened intently. Within a few minutes, Chrsi had my computer up and running, answered every question I had and shared suggestions on how to back-up my system.
I am writtin gto thank Jay of The GEEKS Computer Service for his professionalism, knowledge and extremely helpful attitude. It give my wife and I great comfort to know we can always count on our friendly Clovis GEEKS.
High five to Chris Preston, Store Manager!
Sincerely,
Ray Hoffdahl
-- Ray Hoffdahl
Clovis,Ca
I had a common problem, but uncommon for me. I could not get the RAM to work. Bill handled the problem with no worry. Explained the issue and fixed the problem. I appreciate genius's at work
-- Robert Landucci
Fresno,Ca
Extremely good flollow up to solving the problem, including considerable time and attention to detials. The service was above and beyond!
-- Dr.James Henson
Clovis,Ca
You guys saved me! Walking in at 10am, I felt like i walking into an emergency room. The Geeks took my computer, listened to my story and fixed the problem in a rush! Thank you so much The GEEKS Computer Service, you guys are wonderful!
-- Jenn Martinez
Clovis, Ca
Needed replacement connections repaired to pc cable. completed this and I was just happy to have it done without any hassle. Thanks
-- Mr. Perez
Fresno,Ca
When I need help the Greeks always are there to perform above and beyond anything I could hope for! Hot coffee, plus a great smile, and follow up calls to make sure everything is working. They call to follow up with concerns, and The Geeks have always been in my time line as needed. Have never had to bring anything back twice for the same problem, that's a good in today’s world. I’m always treated with respect, even when I know I have asked a dumb question. Now that I have my computer back, I can get back to taking care of business!
-- Ken Zachary
K & D Firearms Training, Clovis, CA
Professional and Respectful – Jay Really Appreciates Our Business!
There is a reason The Geeks™ Computer Service earned our 2010 Small Business of the Year Award. He has a real commitment to customer service. I can remember that we had a small miscommunication once when using Jay’s service, and even though it was no big deal to us, to Jay it was a huge deal. He marched his technical crew right into our office to make sure that everybody understood that The Geeks are not here to let anybody down. Jay’s crew is professional and respectful, and we feel like Jay and his entire staff really appreciates our business. In these tough economic times, he has not only added jobs to his payroll, but he has added the RIGHT PEOPLE to his payroll – ones that share his vision of excellent availability, service, and commitment to the customer. Thanks for everything The Geeks has done!
-- Mark Blackney
President, Clovis Chamber of Commerce, Clovis, CA
http://www.clovischamber.com
My husband recommended this company. They were very helpful and quick to fix my problem. Thank goodness they know Vista issues! My life depends on my laptop! Thank you thank you!
-- Tammy Galt
Fresno,Ca
Thank you so much for the professional service and repair. I was in the spot and you were able to fix the repair in a professional and timely manner. Thank you so much.
-- Jack Fogelson
Clovis, CA
Once again, This store is awesome!!! Dan was Great! Had my daughters laptop working while I waited! We will keep coming back. Thank you for moving into our neighborhood!
-- Jan Krum
Fresno,Ca
On my first time visit I was amazed by the friendly and most helpful people, especially Greg. I will be back for ALL my computer needs!
-- Sandie Flock
The GEEKS fixed my sons laptop in less than a minute! The top wouldn't close completely. He did his magic and all of a sudden, the top latched to the bottom and it was like new! Fast, friendly and helpful service! It's what every business should pride itself on! Thank you so much!!
-- Joy Moore
Fresno,Ca
The GEEKS are awesome! I came in thinking my laptop had some serious problems, but Greg fixed it! Thanks guys!
-- Gina Rowley
Clovis,Ca
I came in with a glithc in Office 07. PPS files moved over became corrupted without file ext. After much effort, a patch from Office 03 was added and now my system works. Thanks guys!
-- George Dalition
Fresno,Ca
I like using The GEEKS because they are technically proficient team. They take extra care to get the work done correctly within a resonable amount of time. The GEEKS go with the approach of being honest with their diagnosis and only selling and repairing what is needed and they don't try to overwhelm you by trying to sel high end stuff.
I've alwyas been happy with The GEEKS since I started using them. I previously used a company called Shayco, but they went out of business. I was referred to The GEEKS by Shayco and I have been nothing but happy with their service ever since. I recently had them install Windows 7 in my system and photoshop is running so much better.
I have a laptop as a back-up system in case my tower is down or needs repairs, so down time is rarely a problem for me. However, the laptop is not easy to work with because it doesn't have an exteded keyboard.
Dane Johnson
-- Dane Johnson
Owner/ Dane's Photography, Clovis,Ca
Wade imported all of my old data from my old computer to my new one! He really saved my old data and a lot of work! He always connected my laptop to my wireless. Jay, Bill, and Wade were very kind and understanding of my problems. I bought a new desktop and a new laptop from them, both are great. You must use these guys!
-- Jim Etcheverry
Fresno,Ca
Thanks for all your help with my laptop. Your customer service was excellent and very fast. Thanks for turning my bad day into a great day!
-- Ted Kismet
Fresno,Ca
In this case The Geeks not only met my computer service needs but I was given useful information that can help me be more active in the maintenance of my own system. For me, having service people that are willing and able to take time to answer any and all questions without impatience is a key characteristic of a friendly staff. They met this definition very well!
-- Blaine Harmon
Fresno, CA
My experience was quiet enjoyable. Chris was absolutely non pressuring and very informative. Thank you so much for all of the recommendations I have been given. I defiantly will be coming back if i need any other services!
-- Beatrice Agnayo
Fresno, Ca
I highly reccomend The GEEKS. There very patient and codial. The service is done on time with very reasonable rates.
-- Rusell Hashimoto
Clovis,Ca
The GEEKS were willing and avaliable to help resolve my computer issus. They provided me with great service when i brought my computer in they helped me out immediatly. The Geeks listened to our computer problems and were very amirable. I know that my computer was worked on properly, and that we were given a good fair price when it came to the repairs! Thank you Geeks i am now able to handle my business and pleasure componets with the computer.
-- Bob Lemley
Financial Advisor, Clovis,Ca
The GEEKS are a great resource! The are knowledgeable and very pleasant to work with. I am thankful to b eable to have them available.
-- Roy McKenney
Clovis, CA
The Geeks Keep Money In My Pocket – Well Worth The Money I Pay Them!
Before using The Geeks, my wife did all of our networking. She’s a very smart woman, and great with computers, but she has a full time job with a hospital – and guess who takes precedence? Not me. I use The Geeks because I know Jay’s company, and I know they’re going to do a great job. I can easily contact the person who’s doing the work. My relationship with Jay allows me to “pick his brain,” and get honest answers without getting a bill. And The Geeks aren’t afraid to say, “You don’t need this.” They sell me what I need to get the job done. And I know if The Geeks say I need it, then I need it to make my business run more smoothly.
Bottom line, when the computers are down, we have to do everything manually. That means we lose a sense of credibility with our clients. I lose sales from lost credibility. I also lose money for having to pay hourly wages when those manual sales have to be entered into the system individually, and that’s money I can’t afford to lose. The Geeks help keep money in my pocket by keeping my systems running properly, and that’s well worth the money I pay them.
-- Phil Luna
Owner, First String Sports, Central CA
http://www.firststringsports.com
Are you kidding me? These guys are AWESOME! I work in IT and I know good customer service when I see it. It's HERE! You can bet i'ss be back because The GEEKS have what the internet does not. Shop anywhere else at your own risk.
-- Darcy Faegre
Clovis,Ca
The GEEKS are great! THey are timely, courteous,and work efficient. Thank you.
-- Sherry Deardorf
Clovis,Ca
I had called The GEEKS for a in office set up. The GEEKS responded fast to my request and resloved the issues promptly. The in office install went very smooth and quick they have great prices and are very acurate with thier work. Thanks GEEKS.
-- Greg Petersen
Specialty Sales, LLC, Fresno, CA
I have had a series of problems related to my emails and home page during the past week or so. My email address was changed without my knowing why. Greg was very patient and clearly explained the causes that created my concerns. He went through the entire process, step by step, and made notes for me to take home. I greatly appreciate the assistance and will contine to use The GEEKS Computer Service.
-- Leonard Bathurst
Fresno,Ca
Good work, they fixed my computer in no time!
-- Ron Koop
Clovis,Ca
Thank You for listening, seeing, and understanding! Thanks for being a friend! And Thank you for a shoulder to cry on, I really did feel a lot better after talking to you. Wishing you a nice day!
-- Edith Machado
Clovis, CA
Very pleased! Prompt service. Had a password issue and they resolved it quickly and on the spot.
-- Barbara Parker
Sanger,Ca
Great place to bring my laptop. I've been in for virsus problems to the cat laying on my keyboard and turning off my mouse. They are efficient, helpful and reasonably priced. Great consumer service. I'd highly recommend this company.
-- Brenda Peterson
RN, Clovis, CA
Chris did a great job, so helpful. Fixed my laptop in a flash! If I or any of my friends need help this is where we will come.
-- Carlo Webb
Clovis, CA
Love, love, love you guys! Quickest turnaround- less than 2 hours! I'm coming back because you are my "go to geeks"! Thank you!
-- Darla Mills
Fresno, CA
My experince working with Dan Kirk is exceptional. I would highly reccomend The GEEKS to all of my friends. The GEEKS provided a very nice and friendly business, being that i am from Alaska i found most people from California are very rude and not polite, Dan was a great help and a morral boost! i think California does have good people after all.
-- John Dias
Fresno,CA
Wade was extremely helpful and personable. I am a writer and my computer is essential to my work. Wade was able to get it going and explain the options available to me. THanks to him, my downtime was minimal. I would definitely work with him and recommend him to my friends.
-- Bonnie Hearn Hill
Fresno,Ca
The purpose of the message is to give Chris the honest high-honor for his support provided to me. He was so very polite, so very patient, and so very professional. Because of him i would recommend your business to all who may need it. I would like to thank you for having such a fine person at your business. I wil be returning for any services thus i may need. I sincerely applaud you and your support!
-- Dimple Merritt
Fresno,Ca
Following a power outage, my computer "refused" to operate. Fortunately, Dan quickly diagnosed the problem and fixed it quickly. I appreciated his professionalism and courtesy. you have a great employee. I will be back
-- Michelle Blagen
Fresno,Ca
I have nothing but good to say about this company. They have worked on my computers for over 2 years now. If I have a problem and drop in they are always willing to assist me on the spot. I will recommend anyone and everyone to use this company. Everyone is so polite and helpful. Thanks- keep up the great work.
-- Suzanne Gaston
Construction Business, Fresno,CA
No More Wishy-Washy, “Maybe This Will Work” Calls.
I have used other computer companies prior to finding The Geeks without much success. In the past I felt I wasn’t always getting a comprehensive diagnostic of my system, multiple calls with a different problem each time. What I like about The Geeks is that they let me know exactly what they’ve done, what’s been found and how to solve the problem. Once I know completely what I’m dealing with I can then make the decision as to what I want them to do. No more wishy-washy, maybe-this-will work calls, just what I need to know.
-- Nader Badawi
Owner, National Property Inspections, Fresno, CA
I have heard nothing but good things about The GEEKS . Today was the first day I tried them. Thier attitude and service lived up to their reputation. I will be back.
-- Dennis Tourot
Chris was very helpful and friendly. I brought in my laptop which had a broken key, and he fixed it within 2 minutes. I saw your ad on TV and thought I would give you guys a try. I'm very happy and i appreciate the service given for no charge. Any further problems with my computer and i will bring it in to The GEEKS! Thanks a lot!
-- Diana Hashimoto
Fresno,Ca
The GEEKS totally helped me and made my millennia! I'm calling them FIRST from now on! Thank you geek peeps!
-- Olivia Essary
Fresno,Ca
I recently purchased a new computer (i7 based) from Dan at the Fig Garden store. I would like to tell you tha Dan did an outstanding job of putting together the kind of unit I was looking for. His attention to detail inside the computer is very impressive. He was responsive to what I wanted in a computer and fulfilled my needs with the unit he assembled for me. It has turned out to be more then I had hoped for. I look forward to recommending The GEEKS to my friends and business reltionships. I am currently in the market for a laptop as well as a large screen monitor and will definitely use The GEEKS for those purchases. Thank you again to Dan and The GEEKS for making my computer puchase pleasant and satisfying.
Regards,
Dewayne Bien
-- Dewayne Bien
Fresno,Ca
Twice now I have come to the store and twice I received the best service in Fresno. The men I have dealt with are truthful and honest. It is a pleasure doing business with your company.
-- Dawn Jones
Fresno, CA
My name is Bill Doty and Happy to say The GEEKS did it again! Got my program to open and all looks good! How cool!
-- Bill Doty
Clovis,CA
I brought my computer in with it not being able to close properly and within miutes The GEEKS had my computer fixed. Thanks guys!
-- Kevin Bedows
Fresno,Ca
I bring my machines to The GEEKS because they are good, fair and timely. Have yet to have a problem they couldn't fix.
-- David Hillman
Clovis, CA
I called Bill on Tuesday and told him what was goin on with my computer. I was having trouble with uploading pictures onto EBAT so he said to bring it down. I just had some work dont to the tower in January,2009, so I brought it in on Saturday morning and Bill was terrific with helping me. I will do my business here again for sure. Since the first time I brought my tower in, Bill has been very nice every time and that is important now a days. Thanks Bill for your help.
-- Robbie Gomes
Fresno,Ca
Keep up the good work! The GEEKS have provided me wit excellent service an dhave been nothing but professional. They are always really informative to what ever the problem may be and have always helped me correct the issue. The GEEKS have always made me feel secure. Thank You.
-- Willie Mazcke
Clovis, CA
Friendly service with good knowlegeable staff. Thanks!
-- Brad Actis
Tollhouse,Ca
I have been a Mortgage Banker for 29 years. My laptop is MY LIFE; it contains everything that is essentail to the operation of my busines which not only encompasses my personal book of business, but that several other Loan Officers that work with me and my family (2 sons in medical school and a daughter in undergraduate school). Needless to say, when my laptop is down I am anxious to be up and running as soon as possible, even though we back up regularily.
Dan Kirk has saved me twice int he last 6 months. I have a new laptop and I have been on a leaerning curve with the Windows Vista OS. Last night I turned on my laptop at 8:00pm and all I saw was the windows logo. That wa it nothing else, I thought re-boot, turn it off and cold boot, nothing worked. I had never seen this before, it is the end of the month I have several clients that expect to close their loans and I was damn anxious.
At 10:00 am I walked into The GEEKS store on Figarden Drive and fortunately Dan was there with a smile on his face. At the counter he pulls my laptop down and applies a diagnostic software tool he has on his key chain. He says to me I've not seen anything on a HP quite like this either. A few minutes later and some confering with an associate I am walking out the door with my laptop running as if nothing ever happened. In my bussiness nobody want excuses, they just want it done. Dan Kirk at The Geeks Computer Service on Figarden Drive do just that, no excuses, they just get it done.
-- Ken Harris
Fresno, CA
I brought my Dell laptop into get checked out and Chris was very helpful and showed me things i wasn't aware of. You guys are great and i will refer my friends to you because of your kind and helpful nature. Thank you.
-- Cindy Cowan
Clovis,Ca
The GEEKS Computer Service doesn't just go that extra mile, they go that extra 10 miles to make sure I am a happy and satisfied customer. They are the best, most reliable, most helpful computer service company, i have ever used! There are so many times The GEEKS have helped me. I had a hardware failure. The part ws going to take 2 weeks to get. Rather than let me go 2 weeks without my pc running they took a part from a floor demo model to use in my system until my part came in. Best service ever. and thats just ONE story!! I use The GEEKS for all my computer needs and knowing I have a group of people I can rely on, always, f I ever have aproblem with my ps, a question or need to purchase hardware or software. That makes running my business a while lot easier and give me one less thing to worry about. I have been 100% satified every time. I would say that's an impressive record so, no, I cannot name anything that needs improvement at this time.
-- Cindi Conti
Business Owner, Clovis, CA
The gentelman at The GEEKS Computer Service was wonderful. There was something stuck under a key on my computer and he fixed it free of charge. He was polite and very well mannored. I an very greatfull for the help they gave me. I would and will recommend them in the future. Thank you so much.
-- Jeana Nevius
Clovis Unified, Clovis,CA
The Geeks Take Ownership of My Problems and Treat Them As Their Own
The service I have received from The Geeks has been nothing short of exemplary. Each time I’ve taken my computers in or had an on-site technician visit our shop the problems we are having are taken care of quickly. I am confident that The Geeks will have me back up and running with minimal down time every time. Their shop is conveniently located making it easy for me to get there when I need to take care of an issue right away. Other than their expertise I appreciate that they follow up with me to make sure everything is running the way it should. They take ownership of my problems and treat them as their own, working diligently to solve the issues we are having.
-- Tim Cornell
Owner, Merzon Industries, Fresno, CA
http://www.merzonindustries.com/
The GEEKS and Bill- I would like to say thank you. My computer is up and running again and so is our business! If you ever need a door or a door repair, give us a call! Thanks again!
-- Jennie Guerrero
Guerrero Door Service, Fresno, Ca
I like using The GEEKS for all my computer repair need because of the intergrity of the company and all of the employees. I take advantage of the very affordable monthly maintenance program. My computer doesn't crash anymore and I am alerted of any potential problems early so I can addresss them calmly and intelligently.
I have used other companies in the past but they pale in comparison to the level of service I received from The GEEKS. Having computer problems can raise my stress level very high but knowing I have The GEEKS just a phone call away brings my stress to a much lower level.
I was first introduced to The GEEKS through the Clovis Chamber of Commerce and I stay with them because of there amazing, reliable service. In my option, Jay Petersen "walks on water"! My only wish is that The GEEKS would open more locations.
-- Sally Dove
Independent Consultant/ Pre-Paid Legal Services, Fresno.Ca
After bringing my pc into The Geeks I could not be happier, I was taken care of immediately and the problem was handled in a courteous manner.
-- David Villarreal
Fresno,Ca
Great service, at least in the computer industry, is honest, open, and truthful delivery of information. That is to say that the repair is explained (in layman's terms) communicated clearly, done, and then shown to the customer upon pick up of their device. The computer industry is an interesting beast, as most of us know little to nothing of how the "Magic" happens! To find a supplier of such service is a rare thing. The Geeks not only meet my expectations but surpass them. Not once, but 3 times now! The excellence in service here is no fluke! They do things like greeting the customer upon entering. I know that the customer is not always right. Sometimes the customer is an idiot, BUT they are still always the customer! The staff treated me with respect and unlike many other places; The Geeks understand that we are not ALL computer wizards. The staff treated me as if it is OK that I don't know all there is to know about computers. In fact they made me feel like I was "Normal" not understanding all the ins and outs. They tell me what they will do. They tell me approximately what it will cost. They contact me to tell me what needs to be done (with at least 2 options) and they do it QUICKLY. The Geeks met and or exceeded my expectations. My computer went in on end of business Monday and was back in my house early afternoon on Thursday....NOT BAD! The cost versus the headache is well worth the price. As long as they do what they say and it works like new I'm happy! I have NEVER been treated any better anywhere else. It is as good as new!
-- Brad Herbold
Clovis, CA
Thank you so much for ALL your help and getting my computer working. I'm so happy. A big "Thanks" again. I really appreciate you taking the time to work all the kinks out!
P.S.
I will highly recommend "The GEEKS"
Karen :)
-- Karen ( We wish you would have left us your last name)
Clovis, Ca
Jay was very helpful to lady in finding files she couldn't fine. Not only is he handsome he is well mannered as well.
-- Rea Allen
Fresno,CA
I brought my computer into Jay and without any questions his friendly staff fixed my computer in less than 10 minutes. They were very professional and quick to slove my problem. My computer works great. Than you Jay and The GEEKS tech's for all of your help. I'm sure I will be back for many years to come. Thank you again.
-- Jeff Hartman
VP of Operations, Clovis.CA
I brought my computer into The GEEKS. It is the first time I have had any trouble with my vaio, within a few minutes Mr. Dan Kirk was able to diagnos and fix my proble. I couldn't be happier with the service and definitly be a customer from now on.
-- Mark Volker
Fresno, CA
Your professionalism, assistance, and advice are continuing examples of why I chose your shop. My daughter felt better dropping her "baby" off to people who seemed to have genuine interest in her problems. I apologize for bringing a bit of emotion into this event, but I have intimate knowledge of the hurdles computer repair professionals face, and the fear and confusion of the standard end-user. I salute you your career-choice!
We will continue to monitor the ongoing electrical difficulties, and I have advised my daughter--again--that purchasing a UPS provides users with additional product security.
Thank you for your assistance. You are appreciated more than you know.
Michele Hollis
-- Michele Hollis
Mariposa,Ca
I want to thank you for all of your help training with a photo project you helped to put together for me. I will be happy to spread your name around town and use your services in the future. THank you again.
-- Mark Pfaff
Clovis, Ca
I was having problems getting my external monitor to work. I tried everything at home with no luck. The GEEKS store personnel found a simple mistake I had made and fixed my problems, without charge. Thank you.
-- Scott Bouch
Fresno,Ca
These guy's are very great at The GEEKS for us who need computer help! Ask for Greg and Matt.
-- Jerre Anderson
Clovis, CA
The Geeks have helped my with my computer needs I service for both my business and family needs. The work is great they are very helpful with everything. Thanks guys
-- Charles McDonald
Owner Big Macs Concrete, Clovis,CA
This is the second time bringing my computer to The GEEKS. I have been exceptionally pleased with their services. Espically the speed on return and through explanations.
-- Franco Peraza
Fresno, CA
I couldn't find the touch pad secondary click and The Geeks found it and fixed it! I could not have done this without them. Thanks
-- Eric Anderson
Clovis,Ca
Work was done in a timely and cost effective manner. They take time to explain things to the casual computer user. The Geeks are upfront on costs and what work will need to be done. They got the repair done so that I did not get behind on emails, etc. No gimmicks, pretty clear cut on prices. I enjoy my computer for emails, photos, eBooks and music, and now I can get back to that enjoyment!
-- John Szalay
Clovis, CA
The GEEKS are very knowledgable people, they gave me great advice! They found a problem with my internet connection right away and put it in language i can actually understand! Thanks GEEKS.
-- Kent Burkhard
Travel Agent, Clovis. Ca
Matt and Dan are the best employees! They were very helpful and polite. Thank you.
-- Authur Ells
Fresno,Ca
This is my third time to The GEEKS. Everytime they have been helpful and give the service that is the most benefical to the customers.
-- Martha Wilson
Clovis,Ca
When I went into The GEEKS store today, my 2 1/2 year old son and I immediately felt comfortable in the clean and non-threatening environment. We were greeted by the friendly and very knowledgeable staff. My son really enjoyed the toys in the waiting room, which was extremely helpful to me. They were able to diagnose my computer problem quickly, and fix the small problem right on the spot. There rates are very resonable, and they won't try to sell you something you don't need. I really appreciated that. I would definitely recomment The GEEKS to any of my friends, and will bring my computer in next time something goes wrong. Thank you so much for your help.
-- Amy Heinrichs
Piedra, CA
I have been a customer for over a year, and i have had awesome service! They are very honest and friendly, great customer service! :)
-- Carmela Williams
Clovis, Ca
I came to The GEEKS with a router installation problem. Jay solved my problem with a sketch and a very short discussion, with very honest advice he solved my problems at no cost and saved me the cost of a house call!
-- Jack Erickson
Clovis,Ca
This is the second time i have been in the store and it is also the second time they immediately fixed my problem. Great Service! I won't go anywhere else. They have earned my trust!
-- Scott Pickle
Clovis,Ca
Thank you so much for your help! My daughter lost her folders full of homework and the computer teacher couldn't find them. He said "We can't retrieve them". I came to The GEEKS and in a few minutes Mr.Mortimer found all the folders. The GEEKS Computer Service lived up to their name. They're experts. Thank you again!
-- Lorena Meeks
Clovis,Ca
The GEEKS Computer Service was great with greeting me when i walked in the door i was offered refreshments, and they were very patient with my lack of understanding of computers. The GEEKS absolutely met my definition of great service, they have reasonable prices, keep me in the loop on the status of work being done and are very prompt. The staff is friendly always without a question, they are able to give me an explination in laymens terms of what the issue is and what my options are to fix it. They have a fast turn around time and gave me an accurate estimate of how long the repair would take, Im now able to surf the web and find my network again!
-- Cara Fick
Business Manager, Fresno,CA
After sitting at my desk for weeks, for fear of extreme cost, I finally brought in my laptop. I was pleased with the cost, speed of service, and most of all the suggestions offered or how to make my computer better. I'll be back for tune-ups. upgrades, and advice for a long time.
-- Nic Westburg
Fresno, CA
Wonderful job! Excellent work!
-- Gary Sigh
Fresno,Ca
Awesome! They showed me how to use excel and make a chart when no on else could! Very friendly, good job! I will recomment this place to others! Patient!
-- Mary Binz
Fresno,Ca
Thank you so much! Fixed a virus problem in 10 minutes, saving all my work. This saved days of re-work for me, and unknown costs. We will be back for any computer work or needs. Thank you!
-- David Huffman
President; Power Systems Testing Company, Fresno,Ca
Great customer service! I didn't feel like an idiot talking to the staff, and they communicated with me in terminology that i understood. I will recommend you to others, Than you for all your help!
-- Laura Hill
Fresno,CA
Chris and Greg were the most professional and helpful computer repair people I have ever had the pleasure of working with. I will always think of The GEEKS when I need work done on my computer.
-- Dr. Robert Watts
Former Raiders Linebacker 1978-1979, Clovis, Ca
This is the best store for any of your computer problems. They are kind to those of us who are not computer literate and always help us to understand. If they can't fix your problem, They always resolve it. Great place to do business. Thanks guys!
-- Gayle Lopez
Clovis,Ca
The GEEKS Computer Service took the time to explain everything very well and throughly to me. They are very helpful and will even stay a little later so i can pick up my laptop. They are great both in shop and on site. Thanks GEEKS.
-- Nan Elbert
Elbert Distributing Inc., Fresno, Ca
Dear Sir:
This note is to tell you that I was treated very well in your shop. I had only been here once or twice before and you treated me as if I was a regular customer. From this time on I will be a regular customer in you shop. Thank you.
-- Larry Momjian
Clovis, CA
Great reliable and dependable service and extremely fast!
-- Robert Holden
Clovis, CA
Holden and Associates
I'm pleased to report the quality of services I've receieved from your company has been very professional. Particularly Danielle is very courteous and friendly on the phone. It is an absolute pleasure working with her. Wade is an exceptional technician who is very knowledgeable and psssessed all of the desired traits of a true professional. I would not hesitate to recommend your company to anyone. Keep up the good work!
-- David Meeks
Clovis,Ca
The GEEKS gave me OUTSTANDING SERVICE! Exceeded all my expectations. Very helpful service, will highly recommend and will defiantly be back.
-- Janet Lambetecchio
Fresno,Ca
Chris is awesome! He diagnosed and fixed my computer problem in less than 5 minutes and I was on my way. I would recommend them to anyone. Thank you so much!
-- Dee Bellomo
Fresno,Ca
I am very impressed with Bill Mortimer, he is truly a tech geek! Bill is very understanding to people's problems and listens very well to any questions asked. He's great!
-- Elbert Lee
Fresno,Ca
I recently had a dumb problem, and wasn't pushing the right button, you fixed "me" and didnt charge me. The GEEKS work is always prompt, they never leave until the job is done and are always so friendly and helpful! I will be refering people to you!
-- Victoria Butler
Clovis, CA
I recommend this company to any of my friends. Great service and someone i can trust with my computer.
-- Jeff Ashor
Clovis,Ca
The GEEKS serviced me when i needed my hard drive replced. They had it delivered in a timely manner. They replaced my hard drive and all the related problems. It all came out right first time with all my files still there! The GEEKS gave me quality service with work as promised and had it done on time! Thanks GEEKS.
-- John Howlett
SCLF, Clovis, CA
Provided what they promised in the timeline stated for a reasonable price. Greeted me when I entered the shop and they were helpful on the phone when I called. The Geeks honestly explain what needs to be done to make my equipment work and they call me when the work is done. It means that I can have my PC back and in running order quickly and be able to get back to work. Prices are stated clearly, and explained by staff. Now I can get back online and work on my projects.
-- Cynthia Trent
Director, Extension Program, CSU Fresno, Fresno, CA
What a pleasure, with the few other PC support locations closing and have found The GEEKS. The gentlemen have gone out of their way to assist us and build a relationship. They even took the time to check out a problem and did not charge for it. We are hoping you will be around to keep helping up out! Thanks a lot!
-- Gary Roush
Fresno,Ca
Dear Mr.Petersen,
I would like to thank you for the time you gave me and my group interview. You helped with our project in a big way and most importantly what we wanted to do in life. You helped us decide whether or not we would like to go into the computer related field or if we wanted to do something else and that was what we were looking for in this project. Great work, Thanks!
-- Chris Robertson
Fresno,Ca
Again you came with answers in hand. We are and will continue to be regular customers. You have provided help and advice- all good. Many times now you haven't charged me for your review and correction. That goodwill is unseen anymore and I truly appreciate you guys. I will, and have, referred friends and family and will continue! Thank you.
-- Jose Sanchez
Clovis,Ca
I just wanted to follow up with you guys and thank you again for your assistance. I brought my computer in and Matthew was very helpful, lookin at my system right there at the counter with me and discussing possible problems and solutions. He gave me the option of checking it in at that time, or bringin it back at my convenience (It was working enough for me to use it). Since it was mainly just my USB ports, I thought I would bring it home and tinker with it for a little bit and see what happens. I was able to find, with Matthew's help over the phone, that 2 out of the 6 USB ports in the back were not working for some reason. You guys were great, wonderful customer service in the office and the shops! Thanks again!
-- Kimberly Elze
Fresno,Ca
I brought my computer in to have a diagnosis run on the system. I was under the impression that i would take a day or two before i heard anything. He actually diagnosed the system in 15 minutes and gave me recommendations on what to do, and did not charge me a dime. I will continue to utilize The GEEKS for any computer related issues I have. Sincerely, one happy patron.
-- Bryan Boardwell
Clovis,CA
I brought my pc in with a fried hard drive. Dan Kirk told me that it would take three days to fix. Much to my surprise it was done the very next day! Great Service, will never go anywhere else! Will recommend to friends and family!
-- Derek Ratzel
Fresno,Ca
Excellent guest service everytime I come in. Plus, they even called me to tell me where my part was and when i could come and pick it up. Just an excellent job with guest service.
-- Keith Pepper
Fresno,Ca
Walked in for a keyboard repair, which was taken care of in less than 5 minutes! The store is spotless and decorated great for the holidays and the staff was fantastic! Professional, Courteous, and Friendly! Thank You and will be back!
-- Jason Bohager
Clovis, CA
The GEEKS totally made my day. I thought my problem might by too technical, but it took them like 5 minutes and my computer was back to normal. I sure am glad I gave these guys the chance to help me because it save me from having to buy a new power cord from HP that would've run me close to $100.00 Thanks guys!
-- Phil Casper
Fresno,Ca
Bill was exceptionally helpful in assisting me in getting my new computer up and operational. He was both courteous and technically brilliant. I was in dire need of help and Bill did everything plus went the extra mile to get my computer running better. I will recommend The GEEKS Computer Service and Bill to all personal and business people i know.
-- Larry Swearengin
Fresno, Ca
I came in de to laptop shutting down, Matthew immediatly greeted me at the door and said he could take car eof the problem and 10 minutes later I was out the door with a working laptop and no charge for getting it running again. Thanks to The GEEKS.
-- Bob Davis
Clovis, Ca
As a volunteer for the American Cancer Society, it is crucial to keep in cyber contact with my other volunteers. I’m back in business working on deadlines for the Relay For Life. The Geeks exceeded my definition of great service by going the extra mile. When future help is needed I know right where to go. They greet you with a positive non pushy manner and don’t try to overwhelm the customer. They also keep the line of communication open - if something changes from what was originally discussed, they let the customer know and are prepared with the options. Some might be cheaper but with The Geeks you don’t have to worry about the end results. The Geeks are the best in the business!
-- Steve Bardwell
Fresno, CA
I have been very satisfied with the services I've received and planned on using you services for all our computer needs. Bill Mortimer has been very helpful and patient with me. I very much appreciate his assistance. Thank you.
-- Colin Miyahira
Fresno,Ca
I came in with a minor problem with my laptop. The GEEKS Computer Service took care of it quickly and did not charge me. They were pleasant and professional. Thank you.
-- Frank Olono
Fresno,Ca
The GEEKS are the best thing to happen to my computer, and me, as I know very little about computers. They give quality service with fair pricing. They are helpful when I ask questions, and always answer my question in a professional manner, no matter how trivial my question maybe; Everyone is always friendly and attentive. They will even come to you to service your computer. I highly recommend The GEEKS Computer Service for all your computer needs.
-- Susan Agazarian
Auberry, CA
I came into the Fresno location for a simple question. They answered it perfectly, showed me what to do, then sent me on my way. No charge for their time which is always nice. I will bring all my computer problems here. Thanks.
-- Shawn Harris
Fresno,Ca
I cam in to The Geeks with my laptop keys missing. My children had taken multiple keys off the keyboard. I waited a few short moments for the repair. Dan, Kindly repaired the whole thing and refused to charge me for this service. I will surely return for future business and refer all my friends and family with computer repair needs.
-- Kristen McIntosh
Fresno,Ca
The Geeks gave a fast timely response time. They showed an upbeat attitude and they were here to handle my needs. They have open communication and work fast. This is very important as this is used for business. I used them all based on a recommendation from a family member.
-- Jeff Melendez
Sales Professional, IPAC, Clovis, CA
Today I came in The GEEKS with a signal problem with my laptop, Jay took one look at my laptop and found the problem and fixed me up on the spot. These "GEEKS" are awesome!
-- Richard Kelly
Clovis, CA
Thanks for blowin out the dust in my computer, as just a walk in! Great service!
-- John Moses
Fresno,Ca
Being prompt, courteous and genuine. Being professional while still maintaining a real, uncondescending manner. The ability to communicate clearly to all levels. Satisfaction and service are the goals of the company and the individuals who comprise it. Pleasant, personable and courteous. The communicative rapport must be perceived as going both ways. The staff should be genuine and personable while being able to explain and discuss all the aspects of the business that pertain to the client. The Geeks deliver on my expectation of communicative rapport. I knew I was treated fairly because services fell in line with what the I believe is fair and of value. Now, I have regained Internet use, entertainment and productivity.
-- Mark Lopez
Tactics and Training, ITR, Sanger, CA
Bill and Eric were very helpful and explained how to correct the problem i was having with my computer. The office is nice and the toys are a great idea to keep children busy! Thanks!
-- Donna Viloria
Fresno,Ca
The GEEKS are great! They unlocked our computer password for us after receiving our computer as a gift. They explained everythin gto us in a few minutes! They are extremely courteous and very knowledgeable! We will continue to use The GEEKS for al our computer needs!
-- Robin Perry
Fresno,Ca
It has been an excellent experience of me walking into The GEEKS, to check out my printer out. The man met me and examined the printer, he was very sincere and kinds, and spent more than 15 minutes or so checking the machine and with a smile returned it to me saying "no charge". Thank you very much Mr. Geek.
-- Mas Kawashima
Fresno,Ca
The GEEKS have a willingness to participate as part of my "business team" in solvingin problems, rather than being just one more disinterested vendor. The GEEKS have been involved in the design, construction, and continuing maintenance of my desktop computer. The expertise and more over professionalism exhibited by the staff keeps me coming back. The yare the best valuse for my dollar and the best service for time invested.
I started using The GEEKS when I was seeking a local company with quality, IT professionals that were committed to developing lasting working relationships. I know the names of everyone on the staff and they know me when i walk in the door. When I bring a problem to The GEEKS, my level of stress is very high, but I know that the end result will bring it to a low level.
I hope that as The GEEKS undoubtedly grow, they will stay focused on what made people seek them out and that they do not lose sight of it.
-- Christopher Johnson
Aegis Groundwater Consulting. LLC, Fresno,Ca
I received excellent follow up service and extreme courtesy at this store.
thanks.
-- Curtis Post
Fresno,Ca
The GEEKS SAVED me! I brought my computer in, not having any clue what I had done to it. They fixed my computer in minutes!!! The GEEKS are by far "World Champs" in my book.
Jenifer All- American Alcorn
3x Undefeated World Champ
-- Jenifer Alcorn
Professional Fitness Trainer
Matt was able to diagnose and remove a "sticky" video card. The service was fantastic!
-- Todd Polvado
Fresno,Ca
I brought in 2 computers, they fixed 1 the other was not worth fixing. The staff was great and gave great service. I will be back for any of my computer needs.
-- Ted Dibble
Fresno, CA
Thanks to Bill Mortimers helpfulness i was able to get my stenograph serviced without charge. I will be back when the time comes for computer upgrade and repair.
-- Seth Battle
Fresno,Ca
My.Mortimer has been very helpful and patient with me and my lack of knowledge. I would highly recommend Mr.Mortimer and The GEEKS to any of my friends or coworkers.
-- Lisa Adams
Fresno,Ca
Paying Our In House “Computer Guru” Costs Thousands In Lost Billable Time
When we partnered with The Geeks 3 years ago, our “in-house computer guru” was handling all of our computer needs. He is a highly paid employee, and his value is based on my being able to bill out his services and any time he was spending on computer projects was time I couldn’t bill him out. This cost the company thousands of dollars when he was dealing with computer problems. Since The Geeks became our I.T. company, I have absolutely zero complaints about service or the response time – and it’s a lot less money paying them than hiring a full time I.T. staff, and definitely less money than paying one of my personnel to do it. Even though computer problems can induce a lot of anxiety into a work environment, it is nice to have The Geeks to turn to.
-- Joe Lord
CEO, JM Lord, Inc., Fresno, CA
http://www.jmlordinc.com
The GEEKS are honest, efficient, and are great for following through with the repair until completion. So far, I have used The GEEKS twice and both experiences have been great. I was told what repairs needed to be done and provied options. The follow through and floow up was fantastic which made me feel confident in the srevice I am getting.
I've never used anyone else in the past and I found The GEEKS because i live in the area. My computer is very important to the function of my business. The information stored on the system is irreplaceable and I stress when there is a problem. My trush in The GEEKS takes away my high leve of stress because I am confident they can get the job done right.
-- Danniell Baronian
Industrail Threaded Products, Clovis,Ca
I brought my system into the Fresno store and Bill was able to help me out. I very much appreciate you guys, most business people are not very helpful- you guys are the exceptions! Kudos! And thank you.
-- Glenda West
Fresno,Ca
My first experience with you company began yesterday when the Toshiba laptop I use in business, suddenly would not recognize my sign on information. Not being able to access my programs and data on Monday morning would have been a serious business problem.
Your calm professionalism removed my anxiety and your computer expertise quickly fixed the problem. I was greatly impressed.
The experience was so much better than getting in line at the big national chain store and havind to "come back tomorrow" (That would have been a very bad Monday)
Thanks for doing such a great job and helping me out of what could have been a serious predicament. You can use me as a reference anytime.
-- William Downing
Realtor, Clovis,Ca
Just got my computer up and running from your shop. Just wanted to say thanks for knowing Kung Fu to fix my computer and be the silent heros fighting against computer crimes. Vicious and Malicious people need to be punished for their stupidity. I hope you are able to catch and/or direct those kind of people and their actions to the proper authorities. I just wanted to say thanks again. I'm sure I will see you again.
-- Bill Bowland
Fresno,Ca
Whenever we have had issues with our computer, we have secured the services of Dan at The GEEKS. He has always fixed the problem in a prompt and prefessional manner. For this reason, we have great confidence in Dan and his technicians and do not hesitate to recommend his services to anyone who requires first-rate, reasonably priced computer repair.
-- Ara J. Movsesian
Fresno,Ca
www.showtimevegas.com
We have been using the services of The GEEKS since July,2004. When we were looking for a company to network out company's computers, we were very concerned about the company we would hire. Past history with other computer repair companies have not always been pleasant. We found that other company representatives would spend time on their cell phones, take time visiting in the office and we would be charged per hour, regardless of wasted time, Our other concern was having someone who would be knowledgeable and only correct the problems we were experiencing, because they thought it worked better for them, and never considered how that change would affect us. THe biggest concern we had was the confidentiality of our data.
From the minute we first spoke with The GEEKS, we felt they were courteous, quick to respond, professional,efficient, and very knowledgeable. The representative they sent to our office listened to what we wanted to accomplish, networked our systems and made sure that the programs were using worked on our newly installed network system. Since then, we have utilized The GEEKS for several repairs and upgrades. We have had experience with them coming to our office and we have brought laptops into their office for repair. They always perform the repair needed, very quickly and accurately. We don't five testimonials unless we are 100% satisfied; we are pleased to recommend The GEEKS.
-- Mike Fitzgerald
Clovis,Ca
http://www.mikesevergreen.com/
Jay,
Just a quick not to share with you my recent experience with your company. I have heard your radio advertisements over the last few months and when i had a business computer fail last week i called. I left a message at 7:45 am and promtly at 8:00 am Leslie from your office called me back. She set me up with her earliest appointment later that day. Wade and Cha called ahead of time as I had requested of Leslie and were right on time. They were both in company shirts and ties and were very polite and respectful. Wade took the time to explain everything at my level (which is very low) and he was extremely knowledgeable and both he cha werre patient while doing their jobs and explaning to me what was the best solution for my situation. I needed a new computer system and bought one from you that day. Wade and Cha both came back and dialed in the system over the weekend and I could not be more pleased with the computer and the services provided by Wade, Cha, and Leslie. I have already recommeneded your company to two other business people here in town. As I told Wade, your company will be the only IT people that will work on our system. Thank you for your staff exceeding what your radio ads say that will do.
-- Steve Weaver
Krystal Klear Management Services, Fresno,Ca
Bill was very helpful today, very nice and patient with me. Thank you.
-- Corene Everyhart
Fresno, CA
I was new to Clovis, and trusted The GEEKS to come to my house after trying for 3 days to fix our computer problems. THey fixed my problems and had no problem explaining the wireless connection to me, as well as the explaination of repairs.
-- Jennifer Sterling
Clovis, CA